#wolkvox #SmartAgent #wolkvoxAI

Electronic engineer specialized in Telecommunications and Master in Strategic Management of Information and Communications Technologies, with 12 years of experience in technology management for multinationals, leading negotiations and digital transformation projects with the support of multidisciplinary teams. 

CONFERENCE

Smart Agent: The new digital AI-driven experience orchestrated

In the digital age, every customer is a microcosm. Each one comes to you with a particular need and a vision of the solution they are looking for, therefore, live a unique experience when interacting with the different contact channels and platforms that you have made available. What happens behind the scenes to make the customer highly satisfied? Join us for our talk and learn how to orchestrate your service team to become a customer happiness promoter using Artificial Intelligence in every move.