08:00 am - 08:15 am
Accreditation & reception

08:30 - 09:00 hrs
Presidency Inauguration

09:00 am - 09:30 am
You don’t need to be Elon Musk to innovate and disrupt an industry.
How to build a digital society and economy?
The world case of e-Stonia
Kaspar Korjus
#DigitalSociety

9:30 am - 10:00 am
Ciberseguridad: Una nueva esperanza.
Pedro Pablo Perez (España), CEO ElevenPaths – Cybersecurity unit Telefónica.

10:05 am - 10:40 am
How 5G will transform society, enable new businesses that will reactivate and develop the economy of Latin America.
Enzo Zunino (Chile) Country Head Ericsson.
#5G

1:00 pm - 1:40 pm
Experience-as-a-Service: A Copernican Twist on Customer Experience.
Sergio Coretti (Miami, USA) VP Genesys.
#CX #SaaS

12:15 pm - 12:55 pm
Securing the New Normal: How Cyber AI Learns on the Job.
Nicole Eagan (Silicon Valley).
Co-Founder, Chief Strategy & AI Officer Darktrace.
#AI #Cybersecurity #Women4tech

11:30 am - 12:10 pm
Sustainability: The Key to Innovation.
Eduardo López (Brazil)
President Google Cloud LATAM.
#Innovation #Digital Transformation

10:45 am - 11:25 am
Mastering the future through the power of Data.
Sandra Guazzotti VP Latam Oracle.
#BigData #Women4tech

1:45 pm -2:30 pm
How to Thrive With Huawei Cloud In The 5G Era.
Liu Fei, President Huawei Cloud Latin America.
#5G #Cloud

8:00 - 8:55 hrs.
Registration

9:00 -10:00 hrs.
C- Level Digital Banking & Fintech Forum Opening Ceremony

10:00 -10:40 hrs.
10:00 Money & Tokens: The Next Blockchain Economy.
Driss Temsamani (Estados Unidos)
Head of Digital for the Americas Citi.
#Blockchain # Tokens #FutureofMoney

10:45 - 11:25 hrs.
LATAM Fintech Apps: Data, Stats and Lies.
Sunil Thomas (India)
Co-Founder and Executive Chairman CleverTap
#UserRetention #MobileGrowth #DigitalFinance

11:30 - 12:10 hrs.
Future of Banking: How Technology, Data, and AI will create an unparalleled personalized CX.
Rodrigo Marinho (USA)
VP Sales
Twilio
#AI #FutureofBanking #Data

12:15 - 12:55 hrs.
New Opportunities at the Crossroads of API Finance and New Global Standards.
Juan Bello (Argentina)
Business Head GlobalLogic
Gabriel Arango (Argentina)
Head of Technology GlobalLogic.
#API #OpenBanking #AI #BFSI

13:00 - 14:50 hrs.
1-to-1 Networking

15:00 - 15:40 hrs.
Technology, adaptation and regional acquiring. The engine of new business models in LATAM.
Madeleine Clavijo (Colombia)
CRO Kushki
#Kushki #DigitalPayments #Acquirer

15:45 - 16:25 hrs.
The Payment Experience Is Everything: Myth or Reality?
Juan Abbiati (Argentina)
Sales Senior Vice President Evertec
#DigitalTransformation #LatinAmericanLeaders

16:30 - 17:10 hrs.
Challenges and opportunities for the banking industry in digital transformation to 2025.
Nicolás Ibaibarriaga Fontaine (USA)
VP Product Manager, City National Bank Of Florida
#DigitalBanking #DigitalTransformation #Globalization

17:15 -18:30 hrs.
Closure of Day 1 Digital Banking & Fintech Forum

8:00 - 8:55 hrs.
Registration

9:00 - 9:15 hrs.
Congress Opening Ceremony

9:15 - 9:55 hrs.
Welcome Remarks from the City of Miami Beach.
David Richardson (USA)
Commissioner City Of Miami Beach
#MiamiBeach #TechHub

10:00 -10:40 hrs
Coral Gables Smart City Journey: Challenges, Strategies, Solutions, Success Stories.
Raimundo Rodulfo (USA)
Chief Innovation Officer City of Coral Gables
#SmartCity #DigitalTransformation #Egovernment

10:45 - 11:25 hrs
Unleashing digital transformation through the power of identity.
Nirav Sheth (United States)
Vice President of PreSales, Americas OKTA
#identity #digitaltransformation #cloud

11:30 - 12:10 hrs.
Innovation and the future of AI.
Juan Carlos Gutierrez (United States )
Managing Director, Solutions Architecture AWS
#Innovation #IA

12:15 - 12:55 hrs.
The Customer of the Future in the Data-Driven AI Era.
Gustavo Boyde (Brazil)
Director, Marketing Twilio
#AIforCustomerEngagement #DataDrivenCustomerExperience #NextGenCX

13:00 - 13:40 hrs
How the C3 AI Platform streamlines Enterprise AI implementation.
Honorio Padrón (USA)
Vice President for Latam C3.AI
#AI #DigitalTransformation #EnterpriseAI

13:45 - 14:50 hrs.
1-to-1 Networking .

15:00 - 15:40 hrs.
Modern Store: How to Address Challenges, Enhance Future Retail and Value Chain Responsiveness.
Cesar Cea (United States)
Senior Manager Product Development Zebra
#ModernStore #Retail

15:45 - 16:25 hrs.
Smart Agent: The new digital AI-driven experience orchestrated.
John Jorge Rincón Rodríguez (Colombia)
Sales & Marketing Director
Santiago Martínez González (Colombia)
Business Developer Director Wolkvox
#IntelligentAgent #AI #DigitalExperiences

16:30 - 17:10 hrs.
Myths and realities of a successful data management Strategy.
Esther Riveroll (Mexico)
CEO Alldatum
#DigitalStrategies #DigitalTrends2024

17:15 -17:55 hrs.
From chaos to opportunity: keys to leading digital transformation.
Lino Rivolta Carvallo (Costa Rica)
Senior Strategy and Innovation Manager EY
#DigitalTransformation #Strategy #Innovation #TrenchesOfExecution

18:00 - 18:25 hrs.
Unconventional Wisdom for Crazy Success: Lessons from Disco, Popcorn, and Finding the Perfect Shirt.
Fernando Paz (United States)
AVP Software Engineering Cox Automotive
Former Chairman – SHPE National Board of Directors

18:25 - 18:30 hrs.
Closing C-Level Digital Transformation Forum DAY 1

3:00 pm - 3:40 pm
«How the World’s Most Valuable Brands Deliver Great Customer Experiences».
Sebastián Bezzo (Brazil), Sprinklr, LATAM Director
#CustomerExperience #IA

3:45 pm - 4:25 pm
«2020 Is an Inflexion Point for Media and Data: How to navigate what is to come?»
Santi Darmandrail (Miami), Chief Revenue Officer Retargetly.
#BigData #Marketing

4:30 pm - 5:10 pm
«The Future of Work and sales with #IA. What is the impact of AI on the sales processes?»
Arvind Ludhiarich, Latam Manager, Conversica
#IA #Sales

5:15 pm - 5:55 pm
«BIG DATA & AI: An imminent threat or an opportunity?»
Bernardo Aldea, CEO KUDAW
#BigData #IA

6:00 pm - 6:30 pm
Closing Day 1 – Expo Conferences.

8:00 - 8:55 hrs.
Registration

9:00 hrs.
Opening Day 2

10:00 am - 10:40 hrs
How to Revolutionize the Way Startups Sell Blockchain Solutions to Institutional Clients
Jaime Pradenas (Chile)
Head of Blockchain Products Santiago Stock Exchange
#Blockchain #NuamExchange #Startups

10:45 - 11:25 hrs
Combatting Fraud in the Digital Era: Strategies and Tools for the Fintech Industry
Emilio Gandarilla (Mexico)
Senior Account Executive Incode Mexico
#Fraud #Fintech #Biometrics

11:30 - 12:10 hrs.
Digital Customer Service: The Future of Customer Care
Carlos Suárez Alducin (Mexico)
Director of Sales, Glia
#DigitalCustomerService #ClientExperience #Omnichannel

12:15 - 12:55 hrs.
The True Cost of Fraud™ Latin America Study
Rafael Costa Abreu (Brasil)
Director, Market Planning & Strategy, LexisNexis Risk Solutions
#DigitalIdentity #BehavioralBiometrics #FraudPrevention

13:00 - 14:50 hrs.
1-to-1 Networking.

15:00 - 15:40 hrs.
Onboarding in the Digital Era: Implications for Regional Treasurers and CFOs
Gilberto Mendoza (United States)
Director of Digital Treasury and Trade Solutions, Citi
#Onboarding #CFO #RegulatoryAuthority

15:45 - 16:25 hrs.
Trends and Innovations in Digital Payments and Fintech
Augusto Freire (USA)
Account Management Director, Mastercard
Jimmy Solano Blanco (Costa Rica)
Country Manager Central America, Evertec
#Fintech #DigitalTransformation #DigitalPayment

16:30 - 17:10 hrs.
Regulatory Challenges for Financial Innovation.
Daniel Guaida Azar (Mexico)
Partner González Calvillo Law Firm
#Fintech #Regulation #DigitalTrends

17:15 - 17:55 hrs.
How the Miami Grand Prix aims to set the standard in Formula 1 by re-imagining the guest experience
Ron Hecht (USA)
Sr. Director Ticket Sales F1 Grand Prix
#F1 #GrandPrixMiami #Experiences

18:00 hrs.
C-Level Digital Banking & Fintech Forum Conclusion.

8:30 am - 9:00 am
Accreditation and Reception.

9:00 am - 9:40 am
«La Transformación Digital y el uso de IOT en la principal productora de acero de las Américas».
Patricio Flynn (Argentina), Director de Tecnología y Operaciones en Ternium.
#TransformaciónDigital #Iot #Industria40 #AI

9:45 am - 10:25 am
«Why facial recognition is becoming the technology of choice for private enterprises as well as for public safety for cities and governments?».
Marie Ma (Hong Kong), Solutions Director COMBA Telecom.
#5G #Telecom #IOT #FacialRecognition #SmartCities #Women4Tech

10:30 am - 11:10 am
«The future of Data Centers».
Heidy Bauer, Data Center & Cloud Director SONDA.
#DataCenters #IOT #Women4tech

11:15 am - 11:55 am
Andrés Escribano (Spain)
Director 4.0 de IoT & Big Data Telefónica Tech.

12:00 pm - 12:40 pm
PANEL 5G – «¿5G in Latin America? »
Patrik Westflak (Brazil) CEO Latam Comba Telecom.
Marcelo Erlich (Uruguay) Presidente ITC.
Marcos Scheffer (Brasil) VP de Redes de Ericsson LATAM.
#5G

12:45 pm - 13:25 pm
«How to generate viable business models to monetize IOT solutions in 5G?».
Roberto Cabanillas, Director Digital Services Ericsson.
#5G

1:30 pm - 2:55 pm
NETWORKING.

3:00 pm - 3:40 pm
«Digital Company: integrating virtual and real environments for a unique competitiveness.».
Eduardo Gorchs, Head Latam, Digital Industries Siemens.
#IOT #IIOT #Industrias4.0

3:45 pm - 4:25 pm
Paneles líderes de la industria IOT y IIOT de América Latina.
«¿Principales desafíos y oportunidades en la implementación de soluciones IOT en industria minería?».
Eduardo Gorchs, Head Latam Siemens.
Renato Ramirez, Gerente Transformación Digital Enaex.

4:30 pm - 5:15 pm
Paneles líderes de la industria IOT y IIOT de América Latina.
«¿Principales desafíos y oportunidades en la implementación de soluciones IOT en sector salud?».
Elliot Wolf, Head Digital Transformation BUPA Group.
#Top100CIOs.

5:30 pm - 6:00 pm
Closing – C-Level, 5G, IoT & Telco Forum.

8:00 - 8:55 hrs.
Registration.

9:00 - 9:10 hrs.
Opening C-Level Forum Day 2

9:10 - 9:55 hrs.
A FutureReady Vision for Miami-Dade – Tracking Digital Equity, Economic Impact and Tech-Driven Opportunities.
Margaret Brisbane (USA)
CIO/Director, Information Technology Department Miami-Dade County
#DigitalTransformation #TechHub #MiamiDade

10:00 - 10:40 hrs.
Future of work in the digital enterprise.
Wilson Calderón (Colombia)
Technical Manager ManageEngine
##ITSM #Cibersecurity #TI

10:45 - 11:25 hrs.
People: The Human Side in Amazon’s Culture of Innovation.
Americo De Paula (United States)
Area Leader – Solutions Architecture
#InnovationCulture #TeamWork #Data

11:30 - 12:10 hrs.
Revolutionizing Business with AI: Unleashing Cloud-Powered Potential.
Leonardo Bracco (Argentina)
Executive Director CloudHesive LATAM
Fernando Castillo(Argentina),
Software Engineer | Head Of Professional Services CloudHesive| AWS Community Builder
#AWSPremierPartner #CloudHesive #AIinthecloud

12:15 - 12:55 hrs.
Identity as a core control for security.
Victor Borga (Uruguay)
Sales Director OKTA
#passworldless #identity #security

13:00 - 13:40 hrs.
Cybersecurity as a Service: An Imperative Need for Both the Customer and Managed Service Providers.
Oscar Chavez-Arrieta (United States)
Executive Vice President, SonicWall
#SaaS #Cibersecurity # CustomerService

13:45 - 14:50 hrs.
1-to-1 Networking.

15:00 - 15:40 hrs.
Discover everything you didn’t know about your company with the power of Business Intelligence.
Erika Haro (Mexico)
Customer Success Director Zoho
#Analytics #BusinessIntelligence

15:45 - 16:25 hrs.
Business Transformation in the Conversational Era.
Diana Gonzalez (Mexico)
Country Manager, Blip Mexico
Marco Casarin (Mexico)
Country Manager, Meta Mexico
#DigitalTransformation #BrandExperience #PersonalizedAttention

16:30 - 17:10 hrs.
Trends and Outlooks of Digital Marketing for 2024: What Works and What Doesn’t?
Krista Neher (United States)
CEO Boot Digital Camp
#DigitalMarketing #Trends2024 #AI

17:15 - 17:55 hrs.
How to improve UX by effectively combine data analytics and cybersecurity strategies
Marisela Orihuela. President CIO’s LATAM (moderator)
Ramón Mizrahi. VP Business Development, Raken Data Group
Hugo Amezcua. CEO/CTO NPD Strategy.
David González CIO BePrime
Juan Carlos Ortiz de Montellano – CIO Grupo Apollo & VP CIO’s LATAM

17:55 - 18:00 hrs.
Closing Ceremony.

9:00 hrs.
Inauguration of the Presidency of the eCommerce and Digital Marketing Committee

10:00-10:40 hrs
How does artificial intelligence drive personalization, increase conversion and improve customer interaction by transforming their shopping experience?
#AI #CX

10:45-11:25 hrs
Learn how to design your own personalized GPT Chat GPTs for the creation of creative content that allows you to optimize your ADS campaigns. Without forgetting the human touch.
#ADS #IA

11:30-12:10 hrs
How to automate digital marketing / eCommerce campaigns from acquisition, to purchase, re-purchase and loyalty?
#MarketingAutomation

12:15-12:55 hrs
SEO updates for 2025 and use of AI in SEO.
#SEO

13:00-13:40 hrs
What is working in eMailmarketing in 2025? #eMailmarketing

13:40-14:55 hrs
Ventajas y desventajas de los sistemas de pago para eCommerce en América Latina.

15:00-15:40 hrs
Trends in campaigns on Facebook, Instragram ADS, WhatsApp Marketing.

15:45-16:25 hrs
Advanced strategies in Linkedin ADS for B2B campaigns.

16:30-17:10 hrs
The secret of B2B Branding in online advertising.

17:15-17:55 hrs
Reinventing customer relationships and management with Intelligent CRMs, Big Data and AI.

18:00-18:30 hrs
Innovations in last mile e-Logistics

18:30-19:00 hrs
How to manage logistics to sell Global?
Innovative solutions in international logistics and strategies to optimize the cross-border supply chain.

19:00-19:30 hrs
Closing AI, eCommerce & Digital Marketing Forum

9:00-9:40 hrs
Why Bitcoin is the most perfect monetary system built by the human race?
Its implications for individual financial freedom and use as a “store of value.”
#HardMoney

9:45-10:25 hrs
Best strategies and methodologies for long-term Bitcoin investment.
#InvestmentStrategies

10:30-11:10 hrs
What does the approval of Bitcoin ETFs mean for individual and institutional investors?
#Macroeconomics

11:15-11:55 hrs
How will Banks, Fintech, and traditional financial institutions integrate with Bitcoin? What to expect from 2025 to 2030?

12:00-12:40 hrs
Bitcoin on the Balance Sheet, How companies are using Bitcoin as a financial treasury asset?
#CorporateFinance

12:45-13:20 hrs
Best practices for safeguarding your Bitcoins. Hot Wallet, Cold Storage, Multisign?

13:20-14:00 hrs
Networking 1 a 1

14:00-14:40 hrs
The future of Retail Banking will be possible thanks to Bitcoin and Lightning

14:45-15:25 hrs
Evolution of Bitcoin Mining and its implications in the ecosystem
#BitcoinMining

15:30-16:10 hrs
Real applications of Blockchain in Latin America.
#UseCases

16:15-17:55 hrs
Developments of Web3 and dAPPs in Latin America
#WEB3

18:00-18:40 hrs
Cibersecurity & Web3

18:40-19:00 hrs
Closing of the Conference on Bitcoin, Blockchain & Web3