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Sponsors C-Level AI, Digital Banking & Fintech Forum

C-Level AI, Digital Banking & Fintech Forum

Join the Fintech, Banking and Financial Services digital transformation leaders around the Americas.

Be part of the digital banking and fintech ecosystem to share experiences and trends in:

PAYMENT PLATAFORMS:
What new technologies are transforming the way to transfer money and do payments?
Digital Wallets, P2P, B2B Payments systems.

DIGITAL BANKING AND PERSONAL FINANCE
How are the APIs reinventing financial services?
Mobile first banking? Mobile first costumer?

CYBERSECURITY AND FRAUDE
Main threat in cybersecurity in financial services?
What emerging technologies can help us to prevent frauds?

DIGITAL MARKETING AND CUSTOMER EXPERIENCE (CX).
What are the best practices, technologies and tactics to capture, nurture, convert and retain customers in digital banking and financial services?
Uncover how banks, insurance companies, financial services organizations are using CRM, Big Data, UX, AI, CRM + Social to deliver automated and personalized digital financial products to end customers.

BLOCKCHAIN
How blockchain will shape the future of financial services?
Is blockchain the main solution to internet biggest problems? #Trust #Identity #Privacy #Security #Inclusion.

REGULATION
How regulation must update allowing innovation in Financial Services, but in the same time protect the users.

digital-bank-2-400x400

• C-Level AI, Digital Banking & Fintech Forum you will learn about the applications of the Blockchain technology, its impact on banking transformation, challenges in IT security, mobile banking, new digital payment systems, IA applied to financial services, the impact of social networks in banking.

• You and your team will share experiences with the main Fintech companies that provide cutting-edge solutions to banks and financial institutions in Latin America, USA, and Europe, discovering success stories to apply in your organization.

Observe new rules, a new game, new technologies, new suppliers, new players, new consumers, technological innovations and new business models that are challenging and transforming digital banking.

• Fintech Innovation, Digital Payments, AI, Blockchain, Big Data, Mobile, Cloud, Social, e-Commerce and its impact on digital banking, insurance and financial services.

• You will talk with CEOs, CDOs, CIOs, CISOs, CTOs, CMOs, and C-level executives from the banking sector, fintech and international experts on how to face these challenges to evolve towards a digital banking that satisfies consumer demand.

Watch in this video testimonials and why participate C-Level executives from the Banking, financial and fintech industries (Scotiabank, BBVA, Citibank, Bice, Bancolombia, Banamex, Visa, Mastercard, Fiserv, Fis, Principal, Sura, Metlife, Amazon, Google, Consensys, Banco Do Brasil)?

PROGRAM

  • APRIL 29th
    Day 1
  • APRIL 30th
    Day 2
  • International Seminar
  • AI, Digital Banking & Fintech
  • C-Level AI & Digital Transformation
  • Expo Conferences
08:00 am - 08:15 am
Accreditation & reception

08:30 - 09:00 hrs
Presidency Inauguration

09:00 am - 09:30 am
You don’t need to be Elon Musk to innovate and disrupt an industry.
How to build a digital society and economy?
The world case of e-Stonia
Kaspar Korjus
#DigitalSociety

9:30 am - 10:00 am
Ciberseguridad: Una nueva esperanza.
Pedro Pablo Perez (España), CEO ElevenPaths – Cybersecurity unit Telefónica.

10:05 am - 10:40 am
How 5G will transform society, enable new businesses that will reactivate and develop the economy of Latin America.
Enzo Zunino (Chile) Country Head Ericsson.
#5G

1:00 pm - 1:40 pm
Experience-as-a-Service: A Copernican Twist on Customer Experience.
Sergio Coretti (Miami, USA) VP Genesys.
#CX #SaaS

12:15 pm - 12:55 pm
Securing the New Normal: How Cyber AI Learns on the Job.
Nicole Eagan (Silicon Valley).
Co-Founder, Chief Strategy & AI Officer Darktrace.
#AI #Cybersecurity #Women4tech

11:30 am - 12:10 pm
Sustainability: The Key to Innovation.
Eduardo López (Brazil)
President Google Cloud LATAM.
#Innovation #Digital Transformation

10:45 am - 11:25 am
Mastering the future through the power of Data.
Sandra Guazzotti VP Latam Oracle.
#BigData #Women4tech

1:45 pm -2:30 pm
How to Thrive With Huawei Cloud In The 5G Era.
Liu Fei, President Huawei Cloud Latin America.
#5G #Cloud

8:00 - 8:55 hrs.
Registration

9:00 -10:00 hrs.
C- Level Digital Banking & Fintech Forum Opening Ceremony

10:00 -10:40 hrs.
10:00 Money & Tokens: The Next Blockchain Economy.
Driss Temsamani (Estados Unidos)
Head of Digital for the Americas Citi.
#Blockchain # Tokens #FutureofMoney

10:45 - 11:25 hrs.
LATAM Fintech Apps: Data, Stats and Lies.
Sunil Thomas (India)
Co-Founder and Executive Chairman CleverTap
#UserRetention #MobileGrowth #DigitalFinance

11:30 - 12:10 hrs.
Future of Banking: How Technology, Data, and AI will create an unparalleled personalized CX.
Rodrigo Marinho (USA)
VP Sales
Twilio
#AI #FutureofBanking #Data

12:15 - 12:55 hrs.
New Opportunities at the Crossroads of API Finance and New Global Standards.
Juan Bello (Argentina)
Business Head GlobalLogic
Gabriel Arango (Argentina)
Head of Technology GlobalLogic.
#API #OpenBanking #AI #BFSI

13:00 - 14:50 hrs.
1-to-1 Networking

15:00 - 15:40 hrs.
Technology, adaptation and regional acquiring. The engine of new business models in LATAM.
Madeleine Clavijo (Colombia)
CRO Kushki
#Kushki #DigitalPayments #Acquirer

15:45 - 16:25 hrs.
The Payment Experience Is Everything: Myth or Reality?
Juan Abbiati (Argentina)
Sales Senior Vice President Evertec
#DigitalTransformation #LatinAmericanLeaders

16:30 - 17:10 hrs.
Challenges and opportunities for the banking industry in digital transformation to 2025.
Nicolás Ibaibarriaga Fontaine (USA)
VP Product Manager, City National Bank Of Florida
#DigitalBanking #DigitalTransformation #Globalization

17:15 -18:30 hrs.
Closure of Day 1 Digital Banking & Fintech Forum

8:00 - 8:55 hrs.
Registration

9:00 - 9:15 hrs.
Congress Opening Ceremony

9:15 - 9:55 hrs.
Welcome Remarks from the City of Miami Beach.
David Richardson (USA)
Commissioner City Of Miami Beach
#MiamiBeach #TechHub

10:00 -10:40 hrs
Coral Gables Smart City Journey: Challenges, Strategies, Solutions, Success Stories.
Raimundo Rodulfo (USA)
Chief Innovation Officer City of Coral Gables
#SmartCity #DigitalTransformation #Egovernment

10:45 - 11:25 hrs
Unleashing digital transformation through the power of identity.
Nirav Sheth (United States)
Vice President of PreSales, Americas OKTA
#identity #digitaltransformation #cloud

11:30 - 12:10 hrs.
Innovation and the future of AI.
Juan Carlos Gutierrez (United States )
Managing Director, Solutions Architecture AWS
#Innovation #IA

12:15 - 12:55 hrs.
The Customer of the Future in the Data-Driven AI Era.
Gustavo Boyde (Brazil)
Director, Marketing Twilio
#AIforCustomerEngagement #DataDrivenCustomerExperience #NextGenCX

13:00 - 13:40 hrs
How the C3 AI Platform streamlines Enterprise AI implementation.
Honorio Padrón (USA)
Vice President for Latam C3.AI
#AI #DigitalTransformation #EnterpriseAI

13:45 - 14:50 hrs.
1-to-1 Networking .

15:00 - 15:40 hrs.
Modern Store: How to Address Challenges, Enhance Future Retail and Value Chain Responsiveness.
Cesar Cea (United States)
Senior Manager Product Development Zebra
#ModernStore #Retail

15:45 - 16:25 hrs.
Smart Agent: The new digital AI-driven experience orchestrated.
John Jorge Rincón Rodríguez (Colombia)
Sales & Marketing Director
Santiago Martínez González (Colombia)
Business Developer Director Wolkvox
#IntelligentAgent #AI #DigitalExperiences

ESTHER RIVEROLL, MÉXICO, FOUNDER AND CEO ALLDATUM BUSINESS
16:30 - 17:10 hrs.
Myths and realities of a successful data management Strategy.
Esther Riveroll (Mexico)
CEO Alldatum
#DigitalStrategies #DigitalTrends2024

17:15 -17:55 hrs.
From chaos to opportunity: keys to leading digital transformation.
Lino Rivolta Carvallo (Costa Rica)
Senior Strategy and Innovation Manager EY
#DigitalTransformation #Strategy #Innovation #TrenchesOfExecution

18:00 - 18:25 hrs.
Unconventional Wisdom for Crazy Success: Lessons from Disco, Popcorn, and Finding the Perfect Shirt.
Fernando Paz (United States)
AVP Software Engineering Cox Automotive
Former Chairman – SHPE National Board of Directors

18:25 - 18:30 hrs.
Closing C-Level Digital Transformation Forum DAY 1

3:00 pm - 3:40 pm
«How the World’s Most Valuable Brands Deliver Great Customer Experiences».
Sebastián Bezzo (Brazil), Sprinklr, LATAM Director
#CustomerExperience #IA

3:45 pm - 4:25 pm
«2020 Is an Inflexion Point for Media and Data: How to navigate what is to come?»
Santi Darmandrail (Miami), Chief Revenue Officer Retargetly.
#BigData #Marketing

4:30 pm - 5:10 pm
«The Future of Work and sales with #IA. What is the impact of AI on the sales processes?»
Arvind Ludhiarich, Latam Manager, Conversica
#IA #Sales

5:15 pm - 5:55 pm
«BIG DATA & AI: An imminent threat or an opportunity?»
Bernardo Aldea, CEO KUDAW
#BigData #IA

6:00 pm - 6:30 pm
Closing Day 1 – Expo Conferences.

  • AI, Digital Banking & Fintech
  • AI, IOT & Industry 4.0
  • C-Level AI & Digital Transformation
  • AI,Ecommerce& Digital Marketing
  • Bitcoin, Blockchain & Web3
8:00 - 8:55 hrs.
Registration

9:00 hrs.
Opening Day 2

10:00 am - 10:40 hrs
How to Revolutionize the Way Startups Sell Blockchain Solutions to Institutional Clients
Jaime Pradenas (Chile)
Head of Blockchain Products Santiago Stock Exchange
#Blockchain #NuamExchange #Startups

10:45 - 11:25 hrs
Combatting Fraud in the Digital Era: Strategies and Tools for the Fintech Industry
Emilio Gandarilla (Mexico)
Senior Account Executive Incode Mexico
#Fraud #Fintech #Biometrics

11:30 - 12:10 hrs.
Digital Customer Service: The Future of Customer Care
Carlos Suárez Alducin (Mexico)
Director of Sales, Glia
#DigitalCustomerService #ClientExperience #Omnichannel

12:15 - 12:55 hrs.
The True Cost of Fraud™ Latin America Study
Rafael Costa Abreu (Brasil)
Director, Market Planning & Strategy, LexisNexis Risk Solutions
#DigitalIdentity #BehavioralBiometrics #FraudPrevention

13:00 - 14:50 hrs.
1-to-1 Networking.

15:00 - 15:40 hrs.
Onboarding in the Digital Era: Implications for Regional Treasurers and CFOs
Gilberto Mendoza (United States)
Director of Digital Treasury and Trade Solutions, Citi
#Onboarding #CFO #RegulatoryAuthority

15:45 - 16:25 hrs.
Trends and Innovations in Digital Payments and Fintech
Augusto Freire (USA)
Account Management Director, Mastercard
Jimmy Solano Blanco (Costa Rica)
Country Manager Central America, Evertec
#Fintech #DigitalTransformation #DigitalPayment

16:30 - 17:10 hrs.
Regulatory Challenges for Financial Innovation.
Daniel Guaida Azar (Mexico)
Partner González Calvillo Law Firm
#Fintech #Regulation #DigitalTrends

17:15 - 17:55 hrs.
How the Miami Grand Prix aims to set the standard in Formula 1 by re-imagining the guest experience
Ron Hecht (USA)
Sr. Director Ticket Sales F1 Grand Prix
#F1 #GrandPrixMiami #Experiences

18:00 hrs.
C-Level Digital Banking & Fintech Forum Conclusion.

8:30 am - 9:00 am
Accreditation and Reception.

9:00 am - 9:40 am
«La Transformación Digital y el uso de IOT en la principal productora de acero de las Américas».
Patricio Flynn (Argentina), Director de Tecnología y Operaciones en Ternium.
#TransformaciónDigital #Iot #Industria40 #AI

9:45 am - 10:25 am
«Why facial recognition is becoming the technology of choice for private enterprises as well as for public safety for cities and governments?».
Marie Ma (Hong Kong), Solutions Director COMBA Telecom.
#5G #Telecom #IOT #FacialRecognition #SmartCities #Women4Tech

10:30 am - 11:10 am
«The future of Data Centers».
Heidy Bauer, Data Center & Cloud Director SONDA.
#DataCenters #IOT #Women4tech

11:15 am - 11:55 am
Andrés Escribano (Spain)
Director 4.0 de IoT & Big Data Telefónica Tech.

  

12:00 pm - 12:40 pm
PANEL 5G – «¿5G in Latin America? »
Patrik Westflak (Brazil) CEO Latam Comba Telecom.
Marcelo Erlich (Uruguay) Presidente ITC.
Marcos Scheffer (Brasil) VP de Redes de Ericsson LATAM.
#5G

12:45 pm - 13:25 pm
«How to generate viable business models to monetize IOT solutions in 5G?».
Roberto Cabanillas, Director Digital Services Ericsson.
#5G

1:30 pm - 2:55 pm
NETWORKING.

3:00 pm - 3:40 pm
«Digital Company: integrating virtual and real environments for a unique competitiveness.».
Eduardo Gorchs, Head Latam, Digital Industries Siemens.
#IOT #IIOT #Industrias4.0

3:45 pm - 4:25 pm
Paneles líderes de la industria IOT y IIOT de América Latina.
«¿Principales desafíos y oportunidades en la implementación de soluciones IOT en industria minería?».
Eduardo Gorchs, Head Latam Siemens.
Renato Ramirez, Gerente Transformación Digital Enaex.

4:30 pm - 5:15 pm
Paneles líderes de la industria IOT y IIOT de América Latina.
«¿Principales desafíos y oportunidades en la implementación de soluciones IOT en sector salud?».
Elliot Wolf, Head Digital Transformation BUPA Group.
#Top100CIOs.

5:30 pm - 6:00 pm
Closing – C-Level, 5G, IoT & Telco Forum.

8:00 - 8:55 hrs.
Registration.

9:00 - 9:10 hrs.
Opening C-Level Forum Day 2

9:10 - 9:55 hrs.
A FutureReady Vision for Miami-Dade – Tracking Digital Equity, Economic Impact and Tech-Driven Opportunities.
Margaret Brisbane (USA)
CIO/Director, Information Technology Department Miami-Dade County
#DigitalTransformation #TechHub #MiamiDade

10:00 - 10:40 hrs.
Future of work in the digital enterprise.
Wilson Calderón (Colombia)
Technical Manager ManageEngine
##ITSM #Cibersecurity #TI

10:45 - 11:25 hrs.
People: The Human Side in Amazon’s Culture of Innovation.
Americo De Paula (United States)
Area Leader – Solutions Architecture
#InnovationCulture #TeamWork #Data

11:30 - 12:10 hrs.
Revolutionizing Business with AI: Unleashing Cloud-Powered Potential.
Leonardo Bracco (Argentina)
Executive Director CloudHesive LATAM
Fernando Castillo(Argentina),
Software Engineer | Head Of Professional Services CloudHesive| AWS Community Builder
#AWSPremierPartner #CloudHesive #AIinthecloud

12:15 - 12:55 hrs.
Identity as a core control for security.
Victor Borga (Uruguay)
Sales Director OKTA
#passworldless #identity #security

   

13:00 - 13:40 hrs.
Cybersecurity as a Service: An Imperative Need for Both the Customer and Managed Service Providers.
Oscar Chavez-Arrieta (United States)
Executive Vice President, SonicWall
#SaaS #Cibersecurity # CustomerService

13:45 - 14:50 hrs.
1-to-1 Networking.

15:00 - 15:40 hrs.
Discover everything you didn’t know about your company with the power of Business Intelligence.
Erika Haro (Mexico)
Customer Success Director Zoho
#Analytics #BusinessIntelligence

15:45 - 16:25 hrs.
Business Transformation in the Conversational Era.
Diana Gonzalez (Mexico)
Country Manager, Blip Mexico
Marco Casarin (Mexico)
Country Manager, Meta Mexico
#DigitalTransformation #BrandExperience #PersonalizedAttention

16:30 - 17:10 hrs.
Trends and Outlooks of Digital Marketing for 2024: What Works and What Doesn’t?
Krista Neher (United States)
CEO Boot Digital Camp
#DigitalMarketing #Trends2024 #AI

17:15 - 17:55 hrs.
How to improve UX by effectively combine data analytics and cybersecurity strategies
Marisela Orihuela. President CIO’s LATAM (moderator)
Ramón Mizrahi. VP Business Development, Raken Data Group
Hugo Amezcua. CEO/CTO NPD Strategy.
David González CIO BePrime
Juan Carlos Ortiz de Montellano – CIO Grupo Apollo & VP CIO’s LATAM

17:55 - 18:00 hrs.
Closing Ceremony.

9:00 hrs.
Inauguration of the Presidency of the eCommerce and Digital Marketing Committee

10:00-10:40 hrs
How does artificial intelligence drive personalization, increase conversion and improve customer interaction by transforming their shopping experience?
#AI #CX

10:45-11:25 hrs
Learn how to design your own personalized GPT Chat GPTs for the creation of creative content that allows you to optimize your ADS campaigns. Without forgetting the human touch.
#ADS #IA

11:30-12:10 hrs
How to automate digital marketing / eCommerce campaigns from acquisition, to purchase, re-purchase and loyalty?
#MarketingAutomation

12:15-12:55 hrs
SEO updates for 2025 and use of AI in SEO.
#SEO

13:00-13:40 hrs
What is working in eMailmarketing in 2025? #eMailmarketing

13:40-14:55 hrs
Ventajas y desventajas de los sistemas de pago para eCommerce en América Latina.

15:00-15:40 hrs
Trends in campaigns on Facebook, Instragram ADS, WhatsApp Marketing.

15:45-16:25 hrs
Advanced strategies in Linkedin ADS for B2B campaigns.

16:30-17:10 hrs
The secret of B2B Branding in online advertising.

17:15-17:55 hrs
Reinventing customer relationships and management with Intelligent CRMs, Big Data and AI.

18:00-18:30 hrs
Innovations in last mile e-Logistics

18:30-19:00 hrs
How to manage logistics to sell Global?
Innovative solutions in international logistics and strategies to optimize the cross-border supply chain.

19:00-19:30 hrs
Closing AI, eCommerce & Digital Marketing Forum

9:00-9:40 hrs
Why Bitcoin is the most perfect monetary system built by the human race?
Its implications for individual financial freedom and use as a “store of value.”
#HardMoney

9:45-10:25 hrs
Best strategies and methodologies for long-term Bitcoin investment.
#InvestmentStrategies

10:30-11:10 hrs
What does the approval of Bitcoin ETFs mean for individual and institutional investors?
#Macroeconomics

11:15-11:55 hrs
How will Banks, Fintech, and traditional financial institutions integrate with Bitcoin? What to expect from 2025 to 2030?

12:00-12:40 hrs
Bitcoin on the Balance Sheet, How companies are using Bitcoin as a financial treasury asset?
#CorporateFinance

12:45-13:20 hrs
Best practices for safeguarding your Bitcoins. Hot Wallet, Cold Storage, Multisign?

13:20-14:00 hrs
Networking 1 a 1

14:00-14:40 hrs
The future of Retail Banking will be possible thanks to Bitcoin and Lightning

14:45-15:25 hrs
Evolution of Bitcoin Mining and its implications in the ecosystem
#BitcoinMining

15:30-16:10 hrs
Real applications of Blockchain in Latin America.
#UseCases

16:15-17:55 hrs
Developments of Web3 and dAPPs in Latin America
#WEB3

18:00-18:40 hrs
Cibersecurity & Web3

18:40-19:00 hrs
Closing of the Conference on Bitcoin, Blockchain & Web3

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